- FAQ
Everything you need to know
Have questions? We’ve got the answers! Here, you’ll find clear and concise information about our services, process, and what to expect when working with us. If you need more details, feel free to reach out!
General Questions
What services do you offer?
I offer three services: WordPress design and development, AI search optimization (AEO and GEO), and workflow automation. They’re separate engagements, but most clients start with one and add another once they see where the bottleneck actually is.
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- WordPress design and development covers new builds, redesigns, WooCommerce stores, custom plugins, and performance work on sites that already exist.
- AI search optimization covers the technical and content work that gets a business cited when someone asks ChatGPT, Perplexity, Claude, or Google’s AI Overviews for a recommendation.
- Workflow automation covers the repetitive admin work between your website, your inbox, your CRM, and your spreadsheets.
What types of businesses do you work with?
I work with service-based businesses and small e-commerce operations that sell something specific and need their website to do actual work. That includes equipment suppliers, coaching and education businesses, property and rental operators, and local trades.
Do you work with clients outside the Philippines?
Yes. I work with clients in the US, Australia, and Europe, and I run a night-shift schedule that overlaps with US business hours. Most of my work happens asynchronously through email, Loom videos, and a shared task list, with live calls scheduled when a decision genuinely needs one.
How much does a project cost?
WordPress builds typically start around $1,500 and land between $2,500 and $5,000 depending on page count and functionality. AI search optimization runs as a monthly retainer starting at $500. Automation projects are quoted per workflow, usually $500 to $2,500 depending on how many systems need to talk to each other.
I quote fixed prices, not hourly, so you know the number before work starts. If your budget is below these ranges, say so in your first message and I’ll tell you honestly whether I can help or point you somewhere better.
What does the process look like from first message to launch?
Every project runs through six steps: discovery call, written scope and fixed quote, content and asset collection, build, two rounds of revisions, then launch and handover. You get a clear deliverable and a date at each step.
Revisions work in batches. You send one consolidated list per round instead of messages trickling in over two weeks, and there are two rounds before final sign-off. This isn’t me being rigid. Endless one-off revisions are the single biggest reason freelance projects run three months late, and batching kills that problem completely.
WordPress Design & Development
Why build on WordPress instead of Wix, Squarespace, or Webflow?
WordPress is the better choice when you need to own your site outright, extend it later, or do serious SEO work, and it powers roughly 43% of all websites for that reason. Hosted builders like Wix and Squarespace are genuinely fine for a simple five-page brochure site, and I’ll tell you if that’s all you need.
The difference shows up in year two. On WordPress you can export your content, move hosts, add a booking system or a custom plugin, and edit the technical layer directly. On a closed platform, if the feature you need doesn’t exist, you wait or you rebuild from scratch somewhere else.
How long does it take to build a WordPress website?
A standard five to eight page business website takes three to four weeks from kickoff to launch, assuming content is ready. Larger builds with WooCommerce, custom post types, or bespoke plugin work run six to ten weeks.
The variable that actually controls the timeline is content. Copy, photos, logo files, and product data. Projects that go long almost always go long because we’re waiting on text, not because of development. I ask for content up front for exactly this reason.
Do you use Elementor or custom code?
I use Elementor Pro for layout and custom PHP, JavaScript, and CSS for anything Elementor can’t do properly. The goal is a site you can update yourself without breaking it, backed by code that doesn’t slow it down.
Page builders get a bad reputation from bloated builds, and that reputation is partly earned. I handle it by keeping widget nesting shallow, self-hosting fonts, deferring non-critical scripts, and writing custom snippets instead of stacking plugins. When a client needs functionality no plugin does well, I build one. I’ve written custom WordPress plugins for booking integrations, resource libraries, and technical SEO auditing.
Can you fix or redesign my existing WordPress site instead of rebuilding it?
Yes, and I usually recommend it. If your site has traffic, rankings, or existing content, keeping the URL structure and rebuilding the front end preserves the SEO equity you’ve already paid for.
I start with an audit covering performance, technical SEO, security, plugin bloat, and mobile experience. Then you get a prioritized list of what’s actually costing you money versus what’s just untidy. Sometimes the answer is a full rebuild. More often it’s a redesign of four key templates and a serious cleanup of what’s running under the hood.
Who owns the website and the accounts when the project is done?
You own everything: the domain, the hosting account, the site files, the database, and every license purchased for the project. All accounts are registered in your name and your email from day one, not mine.
At handover you get admin credentials, a documentation file, and a walkthrough video for the parts you’ll update yourself. If you ever want to work with someone else, you can hand them the site and nothing is locked to me.
Do you offer maintenance after launch?
Yes. Monthly maintenance covers WordPress core, theme, and plugin updates, offsite backups, uptime monitoring, security scanning, and a set amount of small edit time each month. It starts at $150 per month.
Maintenance is optional and I’ll say plainly when a site doesn’t need it. A simple brochure site on managed hosting can run for a year untouched. A WooCommerce store with payment gateways and twelve plugins cannot, and an unpatched WordPress site is the most common way small businesses get compromised.
AI Search Optimization (AEO & GEO)
What is the difference between SEO, AEO, and GEO?
SEO optimizes for ranking in a list of blue links, AEO (Answer Engine Optimization) optimizes for being the answer an AI assistant gives, and GEO (Generative Engine Optimization) optimizes for being cited inside AI-generated responses. The techniques overlap, but the goal is different: SEO wins clicks, AEO and GEO win the answer itself.
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The practical shift is this. In classic SEO you want a user to land on your page. In AEO and GEO, an AI model reads your page, synthesizes it, and names you as the source. The user may never visit your site before they contact you. That changes what you write and how you structure it.
Why doesn't my business show up when someone asks ChatGPT for a recommendation?
Most businesses don’t appear in AI answers because their content isn’t structured in a way a language model can extract, and because they have no citations anywhere else on the web. AI systems favor sources that state facts plainly, answer specific questions directly, and are corroborated by third-party mentions.
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Common causes I find in audits: service pages written as marketing copy with no concrete facts, no schema markup, no clear entity information about who the business is and where it operates, thin or missing FAQ content, and zero presence on the directories, forums, and industry sites that AI models crawl heavily. Being invisible to AI is rarely a ranking problem. It’s a structure and corroboration problem.
What do you actually do to get a site cited by AI search engines?
The work has four parts: entity clarity, extractable content structure, schema markup, and off-site corroboration. I start with an audit of all four, then fix them in order of impact.
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– **Entity clarity** means the site states unambiguously who you are, what you do, where you operate, and what you’re an authority on, with consistent details across your site, Google Business Profile, and any directory listing.
– **Extractable structure** means content written so a single paragraph fully answers a single question, with real numbers, named tools, and specifics instead of adjectives.
– **Schema markup** means Organization, LocalBusiness, Service, Person, and FAQPage structured data, implemented correctly and validated.
– **Off-site corroboration** means getting your business named on sources AI models trust, because a claim only about yourself on your own site carries very little weight.
Do I need an llms.txt file?
No. As of 2026, llms.txt has essentially no adoption among the major AI crawlers, and adding one won’t get you cited. I’d rather tell you that than sell you a deliverable that does nothing.
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It costs nothing to add if you want one, and the standard may gain traction later. But if an agency is pitching llms.txt as a core part of an AI visibility package, ask them which specific crawlers honor it. The honest answer is currently none of the ones that matter. Your effort belongs in schema markup, content structure, and third-party citations.
How long does AI search optimization take, and can you guarantee results?
Expect the first measurable changes in eight to twelve weeks, and no, I can’t guarantee placement in AI answers, and neither can anyone else. Nobody controls how OpenAI, Anthropic, Google, or Perplexity rank and select sources, and any agency promising guaranteed AI citations is either uninformed or lying.
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What I can commit to is the work and the measurement. You get a baseline audit, a documented list of fixes, and monthly tracking of how your business appears across the major AI assistants for your target queries. If the numbers aren’t moving after three months, we change the approach or you stop paying. I’d rather lose a retainer than defend a bad one.
Workflow Automation
What kinds of workflows can be automated for a service business?
The best automation candidates are repetitive, rule-based, and happen at least weekly: lead intake and routing, quote and invoice generation, appointment reminders, review requests, onboarding sequences, report generation, and syncing data between your website and your CRM or spreadsheets.
A useful test: if you can explain the task to a new hire in under two minutes and the steps never change, it can probably be automated. If the task requires judgment about a specific customer, it usually shouldn’t be.
What tools do you build automations with?
I build with n8n, Make, GoHighLevel, and custom WordPress or PHP code depending on what the job needs. Tool choice follows the problem, not the other way around.
n8n and Make handle multi-app workflows well, especially when data moves between a website form, a CRM, an email platform, and a spreadsheet. GoHighLevel makes sense for businesses already running their pipeline and messaging inside it. Custom code is right when a workflow lives entirely inside WordPress or when subscription costs for a no-code tool outgrow the value it delivers.
Will automation replace my staff?
No. In small service businesses automation removes admin work, not people. The realistic outcome is that the person who spent six hours a week copying form submissions into a spreadsheet and chasing invoices now spends that time on customers.
I’m direct about this because the fear is common and it stalls good projects. Before quoting, I’ll ask you to track how long a task actually takes for two weeks. If the time saved doesn’t justify the build cost within six months, I’ll tell you not to automate it.